AUCERA’S PRIVACY POLICY
Effective Date.
This Privacy Policy was last updated on April 15, 2024.
Aucera.com (the “Website”) is owned and operated by DialAmerica Marketing, Inc. dba Aucera (collectively “Aucera”, “DialAmerica”, “us”, “we” or “our”). This Privacy Policy, together with our Terms and Conditions (collectively, the “Agreement”) form a legally binding agreement between you (“you” or “your”) and Aucera. This Agreement governs your access to and use of any Aucera website and your use or attempted use of our products and services (collectively, “Your Use”). Your use of the Website shall be deemed to constitute your consent to be bound by this Agreement and shall be enforceable in the same way as if you had signed this Agreement.
Contents
- Scope of the Policy
- Information We Collect
- How We Use Your Information
- How We Share Your Information
- How We Store and Protect your Information
- Your Rights and Choice Regarding Your Data
- Third Party Links and Behavioral Tracking
- Children’s Data
- Changes to This Privacy Policy
- Contact Us
- Scope of the Policy
This policy applies to all visitors to this Website and all DialAmerica websites and services, including any apps, websites, features, and other services. Please remember that your use of this website is also subject to our Terms and Conditions.
- Information We Collect
- Information You Provide to Us
When you provide information to DialAmerica, such as your name, telephone number, address, or other personal information, we collect that information.
When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.
- Information We Collect When You Use the Website
Cookies, Analytics, and Third-Party Technologies. We collect information using “cookies”, tracking pixels, data analytics, and other third-party technologies to understand how you navigate through the Website, to improve your site experience, to serve you better ads on other sites, and to save your preferences. You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may miss out on certain features of the Website.
DialAmerica also collects some anonymous information each time you visit the Website so we can improve the overall quality of your online experience. We collect your IP address, referral data, browser, and platform type. You do not have to register with DialAmerica before we can collect this anonymous information. We do not collect any unique information about you (such as your name, email address, etc.) except when you specifically and knowingly provide such information.
- How We Use Your Information
We use your personal information to:
- Communicate with you;
- Provide customer support; and
- Respond to legal proceedings and obligations.
Communicate With You.
We may use the information we collect from you to provide you additional information on goods or services that you have requested. This may include calls at the number you have provided or additional marketing communications by email.
Provide Customer Support.
We work hard to provide the best experience possible, including supporting you when you need it. To do this, we use your personal information to:
- Assist you in resolving questions or issues with your purchases; and
- Provide you support or respond to you.
Respond to Legal Proceedings and Obligations.
Occasionally the law, government entities, or other regulatory bodies impose demands and obligations on us with respect to the services we seek to provide. In such a circumstance, we may use your personal information to respond to those demands or obligations.
- How We Share Your Information
We do not share your personal information to third parties for business purposes.
For Legal Reasons.
We may share your personal information in response to a legal obligation, or if we have determined that sharing your personal information is reasonably necessary or appropriate to:
- Comply with any applicable federal, state, or local law or regulation, civil, criminal, or regulatory inquiry, investigation or legal process, or enforceable governmental request;
- Respond to legal process (such as a search warrant, subpoena, summons, or court order);
- Enforce our Terms and Conditions;
- Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law; or
- Exercise or defend legal claims, protect against harm to our rights, property, interests, or safety or the rights, property, interests, or safety of you, third-parties, or the public as required or permitted by law.
In Connection with a Sale or Merger.
We may share your personal information while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.
Otherwise With Your Consent.
With your permission or upon your direction, we may disclose your personal information to interact with a third party or for other purposes.
- How We Store and Protect your Information
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We restrict access to your personally identifying information to employees who need to know that information to operate, develop or improve our services.
- Your Rights and Choice Regarding Your Data
- All Users.
Review and Request Changes.
If you would have to review and request changes of your personal information that has been collected by DialAmerica, please contact webmaster@dialamerica.com.
Email Subscriptions. You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of the Website.
Cookie Tracking. You can modify your cookie settings on your browser, but if you delete or choose not to accept our cookies, you may be missing out on certain features of the Website.
“Do Not Track” Signals. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not want them to track your online activities. We do not honor “Do Not Track” signals.
- Specific State Rights.
- California Residents.
Shine the Light. Cal. Civ. Code § 1798.83 permits California residents who are customers of DialAmerica to request certain information regarding and/or opt-out of our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please e-mail us at webmaster@dialamerica.com and include your full name, residential address, e-mail address, and phone number, along with why you are writing, so that we can process your request in an efficient manner.
CCPA. The California Consumer Privacy Act (CCPA) provides California residents with the additional rights listed below.
Right to Know. You have the right to know and see what data we have collected about you over the past 12 months preceding your request, including:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information is collected;
- The business or commercial purpose for collecting your personal information;
- The categories of third parties with whom we have shared your personal information; and
- The specific pieces of personal information we have collected about you.
Right to Delete. You have the right to request that we delete the personal information we have collected from you unless we need to retain that information for a specified purpose as exempted under state law.
Right to Correct. You have the right to request that we correct inaccurate personal information.
Other Rights. You also have the right not to be discriminated against for exercising any of the rights listed above.
Exercising Your California Privacy Rights. To request access to or deletion of your personal information, or to exercise any other data rights under California law, please contact us using the following method:
E-mail: You may write to us to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are writing, so that we can process your request in an efficient manner. Please e-mail us at ccpainfo@dialamerica.com.
Toll-Free Telephone Number: You may call us at 1-800-913-3331 to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are calling, so that we can process your request in an efficient manner.
Response Timing. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing. If we decline to act regarding a consumer request, we will inform you of the reason within 45 days of receiving that request.
- Colorado Residents.
The Colorado Privacy Act (CPA) provides Colorado residents with the additional rights listed below.
Right to Know. You have the right to confirm whether we are processing your personal data and access such data, including:
- The categories of personal information we have collected about you;
- The purpose for processing your personal information;
- How you can exercise your rights and appeal a decision regarding your request;
- The categories of personal information that we have shared with third parties; and
- The categories of third parties with whom we have shared your personal information.
Right to Correct. You have a right to correct inaccuracies in the personal data we have collected about you, considering the nature of the personal data and the purposes of the processing of your personal data.
Right to Delete. You have the right to request that we delete the personal information we have collected from you unless we need to retain that information for a specified purpose as exempted under state law.
Right to Obtain a Copy. You have a right to obtain a copy of the personal data we have collected on you.
Right to Opt Out. You have the right to opt out of the processing of your personal data for purposes of (i) targeted advertising, or (ii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Right to Appeal. If we decline to act regarding your request, you have the right to appeal this decision.
Other Rights. You also have the right not to be discriminated against for exercising any of the rights listed above.
Exercising Your Colorado Privacy Rights. To request access to or deletion of your personal information, or to exercise any other data rights under Colorado law, please contact us using the following method:
E-mail: You may write to us to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are writing, so that we can process your request in an efficient manner. Please e-mail us at webmaster@dialamerica.com.
Toll-Free Telephone Number: You may call us at 1-800-913-3331 to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are calling, so that we can process your request in an efficient manner.
Response Timing. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing. If we decline to act regarding a consumer request, we will inform you of the reason within 45 days of receiving that request.
- Connecticut Residents.
The Connecticut Data Privacy Act (CTDPA) provides Connecticut residents with the additional rights listed below.
Right to Know. You have the right to confirm whether we are processing your personal data and access such data, including:
- The categories of personal information we have collected about you;
- The purpose for processing your personal information;
- How you can exercise your rights and appeal a decision regarding your request;
- The categories of personal information that we have shared with third parties; and
- The categories of third parties with whom we have shared your personal information.
Right to Correct. You have a right to correct inaccuracies in the personal data we have collected about you, considering the nature of the personal data and the purposes of the processing of your personal data.
Right to Delete. You have the right to request that we delete the personal information we have collected from you unless we need to retain that information for a specified purpose as exempted under state law.
Right to Obtain a Copy. You have a right to obtain a copy of the personal data we have collected on you.
Right to Opt Out. You have the right to opt out of the processing of your personal data for purposes of (i) targeted advertising, (ii) or (ii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Right to Appeal. If we decline to act regarding your request, you have the right to appeal this decision.
Other Rights. You also have the right not to be discriminated against for exercising any of the rights listed above.
Exercising Your Connecticut Privacy Rights. To request access to or deletion of your personal information, or to exercise any other data rights under Connecticut law, please contact us using the following method:
E-mail: You may write to us to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are writing, so that we can process your request in an efficient manner. Please e-mail us at webmaster@dialamerica.com.
Toll-Free Telephone Number: You may call us at 1-800-913-3331 to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are calling, so that we can process your request in an efficient manner.
Response Timing. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing. If we decline to act regarding a consumer request, we will inform you of the reason within 45 days of receiving that request.
- Texas Residents
Effective July 1, 2024.
The Texas Data Privacy and Security Act (TDPSA) provides Texas residents with the additional rights listed below.
Right to Know. You have the right to confirm whether we are processing your personal data and access such data, including:
- The categories of personal information we have collected about you;
- The purpose for processing your personal information;
- How you can exercise your rights and appeal a decision regarding your request;
- The categories of personal information that we have shared with third parties; and
- The categories of third parties with whom we have shared your personal information.
Right to Correct. You have a right to correct inaccuracies in the personal data we have collected about you, considering the nature of the personal data and the purposes of the processing of your personal data.
Right to Delete. You have the right to request that we delete the personal information we have collected from you unless we need to retain that information for a specified purpose as exempted under state law.
Right to Obtain a Copy. You have a right to obtain a copy of the personal data we have collected on you.
Right to Opt Out. You have the right to opt out of the processing of your personal data for purposes of (i) targeted advertising, (ii) or (ii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Right to Appeal. If we decline to act regarding your request, you have the right to appeal this decision.
Other Rights. You also have the right not to be discriminated against for exercising any of the rights listed above.
Exercising Your Connecticut Privacy Rights. To request access to or deletion of your personal information, or to exercise any other data rights under Texas law, please contact us using the following method:
E-mail: You may write to us to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are writing, so that we can process your request in an efficient manner. Please e-mail us at webmaster@dialamerica.com.
Toll-Free Telephone Number: You may call us at 1-800-913-3331 to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are calling, so that we can process your request in an efficient manner.
Response Timing. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing. If we decline to act regarding a consumer request, we will inform you of the reason within 45 days of receiving that request.
- Virginia Residents.
The Virginia Consumer Data Protection Act (VCDPA) provides Virginia residents with the additional rights listed below.
Right to Know. You have the right to confirm whether we are processing your personal data and access such data, including:
- The categories of personal information we have collected about you;
- The purpose for processing your personal information;
- How you can exercise your rights and appeal a decision regarding your request;
- The categories of personal information that we have shared with third parties; and
- The categories of third parties with whom we have shared your personal information.
Right to Correct. You have a right to correct inaccuracies in the personal data we have collected about you, considering the nature of the personal data and the purposes of the processing of your personal data.
Right to Delete. You have the right to request that we delete the personal information we have collected from you unless we need to retain that information for a specified purpose as exempted under state law.
Right to Obtain a Copy. You have a right to obtain a copy of the personal data we have collected on you.
Right to Opt Out. You have the right to opt out of the processing of your personal data for purposes of (i) targeted advertising, (ii) or (ii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Right to Appeal. If we decline to act regarding your request, you have the right to appeal this decision.
Other Rights. You also have the right not to be discriminated against for exercising any of the rights listed above.
Exercising Your Virginia Privacy Rights. To request access to or deletion of your personal information, or to exercise any other data rights under Virginia law, please contact us using the following method:
E-mail: You may write to us to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are writing, so that we can process your request in an efficient manner. Please e-mail us at webmaster@dialamerica.com.
Toll-Free Telephone Number: You may call us at 1-800-913-3331 to exercise rights. Please include your full name, residential address, e-mail address, and phone number, along with why you are calling, so that we can process your request in an efficient manner.
Response Timing. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing. If we decline to act regarding a consumer request, we will inform you of the reason within 45 days of receiving that request.
- THIRD PARTY LINKS AND BEHAVIORAL TRACKING
Third Party Links.
We may include links or offers to third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are not responsible or liable for the content and activities of these third-party sites.
Third Party Information Gathering.
DialAmerica includes content and ads from third parties that may perform user activity tracking other than that described herein. These other sites may place their own cookies on your computer, collect data or solicit personal information. For more information about each third-party content provider, cookies, and how to “opt-out”, please refer to such third-party advertiser’s privacy policy.
- Children’s Data
To use the Website, you must be 18 years or older and have the power to enter a binding contract with us and not be barred from doing so under any applicable laws; or 13 years or older and have your parent or guardian’s consent to the Agreement. The Website is not intended for children under the age of 13 and no person under the age of 13 may use the Website. If you use the Website, you are affirming that you are at least 13 years old.
- Changes to This Privacy Policy
We may update this policy from time to time as the Website changes and privacy law evolves. If we update it, we will do so online. When you use the Website, you are agreeing to the most recent terms of this policy.
- Contact Us
